How to add age verification in checkout on Shopify

Are you running an online store and need to make sure you’re selling age-regulated products to the right customers? Whether you’re selling products containing alcohol, nicotine, or other regulated goods, it’s important to verify your customers’ ages to comply with legal regulations. 

Fortunately, Shopify offers an app marketplace with solutions such as Token of Trust to add age verification to your checkout process. Let’s explore how you can add age verification using Token of Trust and enhance the safety and compliance of your Shopify store.

1. Finding and Installing Token of Trust

To get started, visit the Token of Trust App Listing on Shopify. Once you locate the app, click on the ‘Add app’ button, and follow the prompts to install it on your Shopify store.

Click on the “Install” button within the Shopify interface

Click on the “Get Started” button.

Insert your email address and confirm PIN code

Accept terms and continue

Approve the subscription

Open the Token of Trust app

Enable the Token of Trust app on Shopify checkout

2. Configuring Age Verification Settings

After installing the app, navigate to the Token of Trust dashboard by clicking on the “edit your settings” button. Here, you can customize the minimum age requirement to your preferences. You have the flexibility to choose when verification is required. Additionally, you can manage verification rules based on product tags.

3. Compatibility and features with different levels Shopify plans

Token of Trust offers integration with different levels of Shopify plans, catering to the diverse needs of merchants. Let’s explore how its functionality differs across Shopify Basic and Shopify Plus plans:

Shopify Basic:

  • Default age verification is turned on post-checkout. The option to switch to pre-checkout is available if you contact
  • Payment for all orders is accepted and orders are tagged as verified or not verified based on the verification outcome. You can choose which orders to fulfill based on the order tag.
  • Configuration for setting the minimum age can be managed during the setup process or via Token of Trust HQ later on.

Shopify Plus:

  • Offers the same features as Shopify Basic.
  • Provides additional capabilities such as placing the verification process between billing information collection and credit card processing.
  • Allows configuration of minimum age requirements during setup or via Token of Trust HQ.

About Token of Trust

Token of Trust is a reputable app designed to simplify the age verification process for Shopify merchants. By seamlessly integrating with your Shopify store, Token of Trust offers a range of features to ensure that your customers meet the minimum age requirements for purchasing specific products. Let’s explore how you can set it up.